RPL Kit-AURAFA007 Develop and document specifications and procedures TAE Demonstration and observation kit with

Demonstration and observation kit with practical tasks

audit-ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify

and Digital capability - within the real-world context of financial compliance and risk management

Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use

RPL Kit-AURAFA007 Develop and document specifications and procedures TAE Demonstration and observation kit withOur RPL Kits are developed to assist in making valid assessment decisions whilst remaining compliant with training standards. The RPL Kits are written for each qualification and include carefully designed documentation and simple instructions for evidence submission. The kit is designed to cover all units requirements with a range of appropriate assessment methods. Our RPL Kit includes six steps: Stage 1: An RPL Application Form and Information