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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
equipment and merchandise If you require RPL Kits with comprehensive benchmarking
Units of competency CUAPHI411 Capture images in response to a brief CUAPHI403 Enhance
Units of competency AURTTL007 Inspect and service LPG fuel systems AURTTL008 Diagnose and repair LPG fuel systems If you require RPL Kits with comprehensive benchmarking
Unit Knowledge Guide-BSBMKG413 Promote products and services HLTINFCOV001 Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner